Originally Posted by
Majuki
Do you care to name and shame the restaurant?
This isn't completely accurate. In a full Reason Code 76 chargeback Chase would send the transaction back to the acquirer for the restaurant, and the transaction would be reprocessed in euros. Typically the acquirer will penalize the merchant for a chargeback. It's a fantastic headache for the merchant, and I relish any opportunity to do this for those in on the DCC scam.
I would have stood my ground and demanded that the restaurant void the transaction. Your chosen path unfortunately allows the restaurant to get away with this without penalty. You can still file a chargeback when you get home. I seriously hope you didn't tip...
I am traveling, and packed up my receipts. I'll shame when I write my Trip Advisor review. Thanks for the clarification for the Code 76 procedure. I concur with the last statement in that a forced void would have been ideal, but a bit more time consuming for me as I was already pressed for time. And, no, I absolutely did not tip, and would have if this had not occurred.