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Old Jan 29, 2019, 8:34 am
  #36  
FlyingYan
 
Join Date: Dec 2008
Location: Kuala Lumpur, Malaysia
Programs: BA Gold, TK*G, Flying Blue Gold, MH Enrich Platinum, Hilton Diamond, Marriott Platinum
Posts: 157
Also booked on the flight in Club with a connecting flight to Brussels.
Called GGL line at 8am singapore time and spoke to the India team. All they could offer was to be rebooked in Premium economy... They said they could not do anything else and only airport team could rebook me on another airline... There were plenty of options available.
Then out of nowhere, my booking got changed to SIN-HEL-BRU in Economy...
Finally got to the airport and was hoping to get them to change the Finnair flights to Business as the timing was great... but finally realised that the finnair flight was also delayed by 12 hours.
The BA duty manager was very helpful and proposed several alternative options including Qatar and SQ, all in Business... Finally chose SQ via Frankfurt as it was the fastest option.
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