Originally Posted by
let_BAegones_be
That makes me feel good then.
I am sure I have seen people getting 20K Avios for this and that in F (can’t remember what the problems were), but maybe I am wrong...
I don't think you are wrong - it is a bit like Russian roulette without the risk to die. A lot of randomness, depends on who, when, whether you have already complained/received other things, and various mystery meat ingredients. However, on balance yours is very much in the higher end.