FlyerTalk Forums - View Single Post - El Conquistador Tucson, A Hilton Resort {US-AZ}
Thread: El Conquistador Tucson, A Hilton Resort {US-AZ}
View Single Post
Old Jan 28, 2019, 7:10 pm
  #103  
puchong
 
Join Date: Mar 2017
Posts: 1,727
Originally Posted by Jimgotkp
Chose this hotel instead of the JW due to the rather good reviews here. However, disappointed with my experience so far after checking in. I was told by a FD agent who was helping a trainee that I would need to pay $40/night for a Junior Suite even as a Diamond. Like others mentioned, breakfast is only for the continental spread with a $7 upcharge for the hot spread.
What is the consensus here? Faced with a comment like that, would you simply accept it and walk away or would you attempt to escalate it to someone more senior in the hotel?
puchong is offline  
Reply