FlyerTalk Forums - View Single Post - How to get residual/"future flight credit" from non-refundable flight
Old Jan 28, 2019 | 4:36 pm
  #94  
findark
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Originally Posted by flyingmike
Questions:
1. If I cancel this will UA bill my credit card an additional $70.00 to reach the $200 change fee?
2. I am still expensing this, so will I be able to get a receipt for the cancellation?
No, nothing will happen. The coupon will be voided and no charged will occur. Not sure how easy it is to get a document proving this.

Originally Posted by flyingmike
Anticipating a future issue like this, as a hypothetical if the fare was, say, $500:
3. Then UA would keep $200 and I would have $300 remaining for a new ticket, correct?
3a. If there is $300 left over from the hypothetical ticket how do I apply that $300 to a future ticket purchase?
Canceling a ticket is (almost) always free. If you want to use the residual value of the coupon, you have to pay the change fee in new money and then apply the residual, so for your hypothetical you would pay $200 to receive up to $500 in credit to your new ticket. The payment is made at the time of the new booking, and any extra funds are issued as a UA ETC.
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