Originally Posted by
r2d2
I once sent AY feedback that they could show the preferred language of AY+ members on the POS device so the cabin crew wouldn't have to guess (or create a separate map on paper for the languages, as they sometimes do in LH J).
That is a great idea! Imagine something like a little flag on each AY+ member's icon on the POS device so cabin crew can easily see each member's preferred language without any additional clicks or checks. I can't see how that would be impossible to implement but it would surely make for an added touch in service.