Originally Posted by
Matt4
Not anymore thanks to last year “enhancements” ;-) Now upgrading sector by sector or both sectors at the same time costs the same amount of Qmiles (but still less Qcredits if upgrading both sectors at the same time).
I just upgraded IST-DOH-MLE . Upgrading separately was 50000 QMiles together was 47500 . Only 2500 difference but still less .
As it happened initially I couldnt upgrade both sectors so I upgraded the first sector IST-DOH . Then,a day later, I could see the DOH-MLE sector showed as available but the online page wouldn't let me upgrade as it was picking up the first sector as business and trying to upgrade the second sector to first (there is no first on the flight ) .
I emailed QR and the first reply was you cant upgrade but keep trying . I didnt accept this and asked for an escalation .
Now heres the amazing thing . A QR agent actually rang ME !!!! to tell me they recognised the fault and had upgraded the second sector but to save me the 2500 QMiles . They cancelled the first upgrade sector and booked the 2 sectors together . So there is still some customer service if you dont accept the first reply and hang on in there........ YMMV (sorry if its a little off topic )