Originally Posted by LA75

On a trip to Ethiopia, my husband had to be hospitalized in Addis Ababa and then air-ambulanced to Nairobi. We returned from Nairobi on Delta as the insurance company said they could not get a flight from Nairobi to LAX using the original ticket. Can we apply the unused portion of our original ticket on a new ticket to Ethiopia? When would we have to book the new flights and how long do we have to travel on the reissued tickets? We flew business class and I was told we could get a waiver for the change fees due to medical reasons. Is this correct?