Originally Posted by
Bullspread
Hi guys
i checked my balance account and it appears that the exceeding XPs reached on Dec 31st over the 1800 threshold have not been transferred.
As we are platinum -for sure with the ULTI tag- XP should be transfered onto 2019 balance. Platinum conditions clearly state that !
Time to complaint I guess
I am confused by your post. The 1800 threshold applies only to UXPs and not to XPs. And, for UXPs’ there is unfortunately no rollover. This has been discussed extensively in the previous pages of this thread. I don’t know to which « Platinum conditions » you are referring for, but this is irrelevant to Ultimate/UXP. For Platinum, you have a rolllover of the
XP exceeding the Platinum qualification threshold (300 XPs).