Originally Posted by
jpdx
Falls for upsells on the third attempt.
Related to this thread,
my reservations started listing me as VEGETARIAN GUEST sometime last year, occasionally yielding restaurant breakfast (at lounge-breakfast only properties) or the offer of something vegetarian delivered to the lounge at cocktail hour on-request. I'm not a vegetarian and have no idea how this ended up on my profile, but thumbs up to properties making an effort.
Originally Posted by
s0ssos
Is that a joke?
BOOKER UPS3, BOOKER MULT, NEAR GUEST, BOOKER GLOB, BOOKER STEX was the full thing
Originally Posted by
jpdx
For sure upsell-related, then. GLOB means it's globally known (in the Hyatt system) that the booker has fallen for upsells MULTiple times. NEAR means the FD agent has an excellent chance to reach their upsell goals. STEX means the guest doesn't mind paying extra for suites.
Just amended a reservation and noticed several acronyms:
BOOKER UPS3, BOOKER CLUB, BOOKER SUIT, NON SMOKING ROOM, BOOKER GLOB
I asked the agent what UPS3 meant; she told me it is an internal code to show that the hotel has given a complimentary upgrade to a standard suite. It has nothing to do with you 'falling for an upsell', LOL!. It simply means the hotel has, for their internal records, 'sold' the suite as an upgrade.