FlyerTalk Forums - View Single Post - UK Barclaycard Visa has just given me "lifetime" gold!
Thread: UK Barclaycard Visa has just given me "lifetime" gold!
View Single Post
Old Jan 27, 2019 | 4:35 am
  #34  
:D!
1M
50 Countries Visited
100 Nights
10 Years on Site
 
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 7,126
Originally Posted by kingofsquid
Hi, holmedown. Who did you send this email to -- Hilton or Barclays? I haven't received any spend points since Oct. 22 and have complained to both Hilton and Barclays so far without success. Fortunately, I did retain my gold status (I spent more than £10,000 in 2018) but never received any communication about it. Thanks.
Complain to barclaycard again making sure you state the word complaint. You have the right to go to the Financial Ombudsman Service if there is no resolution with barclaycard after 8 weeks.

I wouldn't mind receiving compensation in lieu of the missing Hilton points at a rate of £1 per 100 points.
:D! is offline  
Reply