QR J MCT-MLA - Was I charged correctly?
I can book on AA.COM, but the desired flight combination does not work (I wanted LGW, not LHR), but shows 42,500 miles, includes MCT-DOH QR Z class.
I found the individual flights that have availability - MCT/DOH DOH/LGW LGW/MLA and AA rep agrees that all are available. She tries to book and it comes to 62,500 miles because of the MCT/DOH being in Z class. I did a 'hold' booking on AA.COM and gave her the record locator to prove the 42,500 miles. Still on hold with her; her 2nd call to the help desk.
As an aside, rep alternated reasons of 42,500 vs. 62,500 - one being booking class Z and the other being that LGW/MLA is a separate award.
What is correct? (Note that my AA itinerary states that outbound is MCT/DOH/LGW and my return is LGW/MLA.
Thanks!