FlyerTalk Forums - View Single Post - Not receiving e-ticket from BA after purchase
Old Jan 26, 2019 | 10:12 am
  #4  
corporate-wage-slave
Moderator: Iberia Club, Airport Lounges and Ambassador: The British Airways Club
150 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 70,863
Originally Posted by retfalvid
Thank you for having me here on this forum. I booked it online through the website of BA, but I have not received anything. I accidentally closed the final screen of the booking process without noting down the PNR, so I do not have that at my disposal. I bought the ticket yesterday, so I cannot cancel them anymore either, also the office of BA opens on Monday, so I cannot contact them directly. I have nothing to prove the purchase, neither a confirmation e-mail nor a receipt or a tracking number. The only proof about my purchase is my bank statement and nothing else as of now.
You can ring the UK or USA number using Skype or VOIP, they are open for a few more hours today and all tomorrow. Twitter is 24/7. The Bremen office is indeed closed at weekends. Just get them to search by name and flight number, they'll be able to say if there is nothing or not. Your credit card company may have more information (on Amex online statements there is often the PNR for example).
corporate-wage-slave is online now