When he receives the letter he can call and explain that he is an Authorized User on those accounts, and responsible for payment. The agent can manually adjust for those.
Originally Posted by
surikatina
Very grateful to you for responding, Mia.
I will follow through with your suggestions and report back.
Mia's advice is sound, but there is a critical word missing. He can call and explain that he is an AU on those accounts, and
not responsible for payment. (You may have understood that, but just in case...)