Originally Posted by
ijgordon
I didn't mean to suggest a board meeting be called.
But I would think at a minimum, ONE crew member would need to corroborate the complaint before removing the passengers. While yes, they are under time pressure, kicking a passenger off a flight is not something that should be taken lightly, for many reasons.
From the article I read, the odor was confirmed by more than one FA. Knowing the publicity that happens with these cases you can imagine the deliberations that were made. A family was not kicked off the plane based upon one passenger’s unverified complaint.