FlyerTalk Forums - View Single Post - Anyone taken China Eastern Air recently?

Jan 24, 2019, 3:01 pm

#326

Akiestar

Join Date: May 2009

Location: MAD/LAX/MNL/PIT

Programs: DL DM, PR, TG, UA, CX (Asia Miles), BT, AY, AA

Posts: 906

Quote:

Originally Posted by MarkCron

Can you give me the HK website link?

I am having issues with the http://us.ceair.com website Seat reservation page ...
Ween i enter the ticket number including 781 prefix, I get error, like it doesn't recognize ticket number ...

Please fill in the following 1 items again. (Click to locate the error)
Inquiring ticket according to ticket number + traveler's name has failed. Please try again later or contact US Customer Service Hotline 855-58-95530!

When I enter the ticket number omitting the 781 prefix, it seems to recognize the reservation, but gets stuck with a "loading" message. I can see behind the loading message that the page has changed and has fields requesting email, phone, but the page is just stuck in the loading state

Just to clear up any confusion, is the correct way to enter the ticket number to include or omit the 781 prefix?

Thanks

You need to include the 781 prefix but omit any dashes. On all my MU tickets I notice that it's written as "781-xxxxxxxxxx", rather than "781xxxxxxxxxx". It should be written like the latter whenever you're on the website.

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