Originally Posted by
david22
I'd say it's unbelievable but this is the airline that is most widely known for beating up senior citizens and leaving people stranded in Canada in -20 temps for >14 hours, so my complaint is extremely minor in that regard.
According to their website, United operates 4,500 flights daily. That's 1,642,500 flights annually. You've selected two flights from different years to form the basis for your generalization. So, that's 2 flights out of 3,285,000 flights. Extrapolating from what IAH-OIL-TRASH notes, one could find fault with every airline if you only one or two instances out of millions of flights.
Of course, you're more than welcome to make that type of generalization.