FlyerTalk Forums - View Single Post - [PREM FARE GONE] Austrian: BKK-VIE direct return for $970
Old Jan 23, 2019, 7:56 pm
  #70  
tya
 
Join Date: Jul 2008
Location: LAX, TPE, NYC
Programs: TK Miles&Smiles, AAdvantage, Flying Blue
Posts: 295
What's really frustrating is not that they chose not to honor tickets or not, but say nothing and do things sneakily. Like my itinerary is still confirmed but void. What does that even mean?
I know people saying that a VOID ticket means cancelled, but they also haven't refunded (or mentioned how and when they would refund) me.
Since it still says Confirmed when I checked it on Asutrian website. God knows I should start making alternative travel plans or keep waiting OS to say something (if they ever will?)???
A responsible and ethical airline should step out and make an announcement so passengers know what to expect. Really disappointed by Austrian and LH Group this time.
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