FlyerTalk Forums - View Single Post - Business Extra ("ExtrAA") Program (master thread)
Old Jan 23, 2019, 5:55 pm
  #776  
DMPHL
 
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,372
Originally Posted by britishcanuck
They just kept telling me it wasn't available for business extra upgrades and I'd have to wait.
Same thing just happened to be on a BXP1. I got an EF alert for C space on a BOS-LAX premium transcon. I also checked the AA website to confirm that it was available.

When I called, the Meeting Services agent said that it wasn't available, and sort of patronizingly explained that they don't release them early because they want to sell the seats. I said I realize that, but the AA website is showing that there is space available, and that it is available for SWUs, and it pulls from the same inventory. He made some stuff up about how with SWUs and Miles + CoPay, you're giving something up, so they don't necessarily make the same space available.

I thanked him, hung up, called back, and got an agent who was able to see it immediately and apply the BXP1. Always, always, always, HUCA.
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