FlyerTalk Forums - View Single Post - United's Current Boarding Process (with Wiki) [2016-forward]{Archive}
Old Jan 23, 2019, 1:45 pm
  #2389  
raehl311
 
Join Date: Jan 2008
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Originally Posted by Exleftseat
Someone else I think mentioned it earlier.While this should not be considered a fault with the new system, the response of one group in particular is a problem.
While the wheelchair folks are lined up long before the announcement, the family with kids under 2 are never on the ball. They get called and then they start packing the diapers into the bag, rounding the kids up etc. When they move they are the slowest in the world. Then once they eventually get down the chute, they block the door by working to get the carriages folded, more packing and repacking and then boarding completely oblivious where their seats are. This group holds up everything.
They're going to hold up everything no matter when they board, the idea is that by letting them board first into an empty cabin, they hold things up less because they don't have to work around anyone else already on the plane.
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