Originally Posted by
bhrubin
Is it a non-refundable rate? Those aren’t eligible.
It’s also possible that the IT is glitching yet again. The hotel offers SNAs but there are very few suites overall.
Thanks.
Non-refundable rates are SNA eligible. It's just Marriott's IT that is preventing the application of SNAs for non-refundable reservations. However, there's a workaround (See the SNA thread for this).
My rate is refundable, so that should not be the issue. It seems the hotel is blocking the application of SNAs right now.