Originally Posted by
59Impala
Expired free night certificates (Cat 1-7 and Cat 1-4 certs) can NO LONGER be converted to points as per My Hyatt Concierge. This was an exception until end of last year and they are not allowed to do so any longer.
I was told no exceptions by the Hyatt line last year twice, but clearly people still did. So wonder if the exception is true. Will be interesting to see.