Originally Posted by
bergsey
1. My reservation says “Customer not registered for gold service at this location” and “Service Type: Counter”. I’m assuming that is because they need to do an ID check etc for the first time?
Probably yes, but you don't need to go to the counter. Just pick something from the UC PC section and drive to the exit gate. Everything can be done there.
Originally Posted by
bergsey
2. MCO is an Ultimate Choice location, I assume that given I have booked an SUV one of these will be “reserved” or I can pick anything I like from the PC area?
That is correct. You will be assigned an SUV in a reserved space but you will have the option of picking anything else in the UC PC, Five Star or even the regular Gold section. If you find something you like just grab it and head for the exit.
Originally Posted by
bergsey
3. Do I pick the car first then go to the counter (or other way round?)
As per above, no need to hit the counter at all.
Originally Posted by
bergsey
4. Any tips for getting a ‘nice’ ride? I have some time so can wait around for something good given I’m going to be doing a lot of miles. Had a great Audi Q5 for my last rental from Hertz in Aus was a perfect size/drive
Yes, you can certainly stalk the aisle for as long as you like. At a high volume location like MCO there is a fair amount of turnover. We've had some success asking the lot attendants to pull a vehicle from elsewhere and assign it to the PC section. Keep in mind though that while you can ask for anything, your request should be reasonable. Asking to have a nice Infiniti Q60 moved to PC is reasonable. Asking to have the Maserati Quattroporte assigned is likely not. Sometimes a bit of "appreciation" can also work, but again, be reasonable.