Originally Posted by david_oz

Rewind 5 years and we didn’t even have WiFi on planes. It’s pretty funny how quickly a culture of entitlement develops about a “substandard” product which is light years ahead of where we were just a few years ago.

Having said that, I am the first to say that I’m 100% guilty. I complain all the time about the WiFi. Although I also have better things to do with my time and money than make cr*p T-shirt’s advertising my displeasure.

Just submit a refund request and move on! That’s what I do if the WiFi is inoperative for the time I need it on the flight. UA will pay more attention to refunds given than to cheesy T-shirts