FlyerTalk Forums - View Single Post - The Wellesley Knightsbridge, a Luxury Collection Hotel, London, UK [Master Thread]
Old Jan 22, 2019 | 12:07 pm
  #50  
l380
All eyes on you!
15 Years on Site
 
Join Date: May 2006
Location: Toronto
Programs: HGP Globalist, SPG P100, Hilton Dia
Posts: 470
Originally Posted by UA-NYC
Short summary - amazing service, great location, probably wouldn't pay Cat 8 points

Had a good stay overall here, just came back from three nights. SNA cleared though I annoyingly had to fight for it a bit at check-in (Marriott making my reservation disappear from me, even though my Amb/rep could see it, only compounded the issue). To summarize:

Pros:
  • Impeccable service (light occupancy helped), it felt like a 1:1 ratio between guests and staff
  • It is definitely a boutique property - nice if you don't want to see hundreds of other guests roaming around
  • Good location right by the Hyde Park Corner tube / bus stop, can take the Piccadilly straight from LHR for cost savings
  • Having the butler service is nice - wake-up coffee/tea every day. Didn't use any other services.
  • Free ride in a 7-series within 1.5 miles - driver was great, nice guy
  • Finishings of the room are quite nice; bathroom was fantastic and almost as big as the room
  • Didn't use them, but have a nice cigar bar / regular bar
  • SNA did clear to a Jr. Suite w/ a Hyde Park view
Cons:
  • Breakfast is similar to PDG (maybe a bit more) - continental (fruit, yogurt, toast, muffins/pastries, cereal, etc.) but nothing hot. Complies to the letter of the law, but not going above and beyond.
  • No gym - they will drive you to a local one but you have to pay the 25 GBP on your own
  • Rooms are tiny...base is 250-280, my upgraded Jr. Suite was 330, even the full 1BR suite is 420. So don't go expecting space.
  • I know SNAs are out of the hotel's hands...but 3 suites / suites with a park view (different categories) were bookable for the full 3 days each at check-in, and I know they were available for a further cash upgrade...whole experience left a bad taste in my mouth, and I am one who has been highly successful and happy w/SNAs since they launched
  • Location is "central" but you're a 5 minute walk from any shops/restaurants (which is not far)...I think I'd rather just stay in Mayfair/Marylebone/Fitzrovia or thereabouts next time to be more in the action (but YMMV)

Was a great chance to try out for 60K points/night, but I'm not paying 85K in the future when there are so many other good Cat 7 properties.
Thanks for the detailed review! Planning to stay there next month.

Just three questions
1. Did the smoke smell bother you?
2. What happened to the rolls Royce?
3. When does the chauffeur drop off operate?

Thanks again!
l380 is offline