Etihad Airways (EY) Initiated: Sunday 02 Dec 2018 Received: Tuesday 22 Jan 2019
After six weeks, I had to call Marriott to get the certificate number. Called Etihad a few times, after the thrid call where I setup a conference call between Marriott, Etihad and myself I issue was resolved. Based on the phone chat with Etihad this seems to happen a lot. As cource during the eight weeks I lost the award availability I wanted to book on Royal Air Maroc.