I discovered recently that if you do not permanently live in Finland, you are not allowed to have the Stockmann loyal customer card. This came up when I was asking the customer service desk at the store why the new card they have been promising to send me still has not arrived.

They didn't take the card away from me, so I'm now trying to see if the manually entered card number still gives me points, or if they have disabled my account now. I don't know how many on this forum live outside Finland, but if you are not getting your points, this could be a reason.

However, as a good will gesture they still gave me a 20% off voucher to use at the department store, so I guess that's something.