FlyerTalk Forums - View Single Post - Former SPG Hotels Leaving Marriott

Jan 21, 2019, 7:50 pm

#38

Antarius

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Join Date: Aug 2012

Location: KHOU/KIAH

Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist

Posts: 11,258

Quote:

Originally Posted by MSPeconomist

Next would be a test on customer service attitudes, where negative is the desired outcome.

If they did that, United would be facing a severe staff shortage.

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