Originally Posted by
Fossiebear
I recently had some schedule changes on an AA itinerary booked through one of the larger OTAs. In total contrast to BA I was able to contact AA directly to discuss routing changes. Not sure if that’s the standard but in my own case I had none of the problems I have had in the past with agency bookings on BA flights, where BA require you to go through the agency for everything.
Thanks for this, really helpful and useful to know (as a datapoint rather than a guarantee!).
Another element of the equation tipping things to booking on 001 stock as opposed to 125!
I am a bit gun shy still after Propeller and BA landed me in a right old pickle down-route in Cape Town a couple of years back. Plus other stories of TA bookings on here.
To date, I think, all my 001 tickets in the last 5 years have been direct from aa online or via aa over the phone. I think part of that habit of even thinking of using aa must have been having an easier time of it when TPs were greater on the AA code of a flight than the BA code intra USA.