FlyerTalk Forums - View Single Post - How often do you complain about the Wifi?
Old Jan 19, 2019, 5:25 pm
  #55  
GYEWorldTraveler
 
Join Date: Oct 2010
Location: SEA
Programs: UA 1K, AS MVPG, DL GM, Marriott Titanium, Hilton Diamond
Posts: 2,266
United WiFi Speeds - is this normal?

So I’m a relative newbie to flying UA (as I am a DL DM and AA EXP) but on my last couple of international and transcon flights (IAD-PEK, PVG-SFO, PVG-LAX and SFO-EWR), I have been getting horrendous speeds (less than 0.10 Mbps download and 0 Mbps upload) and had times where it just doesn’t work altogether for hours on end. Pretty frustrating experience as on DL and AA, I never seem to have these kind of issues on international flights. I thought maybe the issue was due to flying Polar routes but after flying DTW-PVG (which on the map flew straight north from DTW and looked like it was vía Atlantic almost) and AMS-ATL (flew north of Iceland), didn’t notice any issues. Is this normal on UA?

The only positive out of this is that it truly makes me disconnected when traveling!

Last edited by GYEWorldTraveler; Jan 19, 2019 at 5:35 pm
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