FlyerTalk Forums - View Single Post - Travel waiver: AA flight change due to weather

Jan 19, 2019 | 4:29 pm

#14

Stripe

Join Date: Jun 2005

Location: AUS

Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Silver, Hertz Five Star

Posts: 7,492

Quote:

Originally Posted by Often1

The tickets will have to be reissued. Until you have an email with the new ticket numbers (17 digits beginning with 001-) you do not have positive space confirmed.

I realize that the phone lines will be slow, but as a Plat you will come ahead of the masses. I would call.

You have the space. That's the reservation. You just can't check in and travel until you have a matching ticket. Two hours or more is not unreasonable for a reissue at AA. Other airlines seem to do it instantly but that's a whole other topic. Calling won't necessarily help. The agent may simply say it's in the queue and it will get processed. Also, keep refreshing the reservation in the app. When the "PENDING" message disappears you should be good to go. The email is not 100% reliable. When is the new flight?

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