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Old Jan 19, 2019, 12:00 pm
  #3659  
damon88
 
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Originally Posted by Saidoh


Maybe it's an AMEX thing, and not just isolated to business cards, because I am also seeing this on my Aspire card, which just closed a couple of days ago.

My Legacy SPG personal account closed on 1/9 and still shows points in the upper right hand corner.

The CSA specifically told me the change was due to Business owners requesting the info be redacted from statements so that employees/bookkeepers would not see the point balances.

Again- to me it sounds like one of those ridiculous stories Customer Service agents invent to explain events they don’t know how to explain . (Once when Amex didn’t post my points an agent insisted that if a customer paid their card off before the statement closing date that points wouldn’t post that month )

Would just like concrete evidence that other SPG Biz card holders are seeing points detail on their statements. This seems like an easy one to debunk.
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