FlyerTalk Forums - View Single Post - Agent to me: "You are making fun of me because of my accent" ????
Thread: Agent to me: "You are making fun of me because of my accent" ????
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Old Jan 18, 2019, 5:27 pm
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Join Date: May 2001
Posts: 10,971
I would think if the phone system got your MP# , UA can track down who took the call. This kind of he said/he said situations are hard to proof but I hope UA keeps track of customer complaints and find patterns of abusive agents.
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