Originally Posted by
ijgordon
That's all well and good, but when the airline wants to charge a $500 change fee and re-price the ticket based on current fares negating any advance purchase for your original flight, there's something completely economically out of whack when they're forcing you to do that just so they will add another 3 letters to the baggage tag. But alas, this is the airline industry where the price of services provided rarely has anything to do with the cost of services provided.
Oh, so now clearly published change fees are a problem?
They're not forcing you do that just so they will add 3 letters to the tag. They're doing it because the customer is buying a
different product than what they first bought. XXX-->BBB is a different good than XXX-->CCC. That's pretty obvious. If you want a fully changeable/refundable ticket - buy one.
Reminder 1:
everyone in this thread has said the policy itself sucks.
Reminder 2: Few airlines have the customer-friendly policy that AA does of offering rebooking protection on separate tickets
OP is out of bounds for demanding compensation for AA following policy & for expecting AA to bend the rules to facilitate the OP's choice.
Originally Posted by
rufflesinc
That's assuming a lot , really stretching it. It's quite common to buy separate intra-europe ticket from the TATL
OK? So what? Doesn't matter how 'common' it is. Point is still that customers elect to make that choice - for their own reasons. You don't get to assume the benefits of a through ticket, if you choose not to buy one.