Originally Posted by Marcella Reidl Whitfield

This was answered back in 2016 but I'm wondering if its still valid.

Based on this excerpt from this website: www delta. com/content/www/en_US/skymiles/medallion-program/medallion-upgrades.html#ticketeligibilityterms
"A Medallion Member and one traveling companion may both enjoy a Complimentary Upgrade when traveling on Delta and Delta Connection carriers, as long as that companion is a General SkyMiles Member, Medallion Member, or partner airline elite member*, and traveling on the same flight in the same reservation. Companion upgrades are available for travel on paid tickets, Award Tickets, Miles + Cash tickets, Pay with Miles tickets and Companion Certificates."

We have 4 global upgrades, we are trying to get from CHS to Slovenia and just trying to use the upgrades on the transatlantic flight both ways for 2 ppl. the Diamond agent said guc cant be used on unpublished fares which is what the pay with miles are...however, I've got their website stating you can use them on pay with miles tickets. I'm utterly confused and wondering if my agent was just not the best? Should I try again? We are shooting for a ticket that leaves east coast somewhere and goes to either London or Paris so we're talking to the agents and they said the only one with availability around late May from CHS to CDG was $1300 per person. I would sure love to use pay with miles, however.

Can anyone answer the pay with miles question? Thanks!