Originally Posted by Lisa L

So. I've been chasing an upgrade from flexi saver to business on EK406 from DXB-MEL for a week now. Had auto upgrade set but have passed the 72 hour window. Still no upgrade and expert flyer says 18 seats free in biz . -i've been calling and chatting to the help desk to see if there is availability and there is none, then right after i hung up the phone this morning I get an email saying I have been selected for a special one time only upgrade offer to pay 35.100 skywards for an upgrade (instead of the 54k that I have that I intend to use for this flight) . -imagine how annoyed I was! however upon clicking the link, it still says there is no availability..... I only opened the link maybe 5 mins after the email was sent so possibly they opened one seat only and someone else got there first.... But still it baffles me!!