FlyerTalk Forums - View Single Post - Amex Concierge: What have they done for you?
Old Jan 17, 2019 | 9:12 am
  #495  
Gig103
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Join Date: Nov 2013
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Originally Posted by Brian Chen
So I want to book at 11 Madison for March (Husband's birthday) but reservations aren't available until February 1, 9AM. I know AMEX seems to have a thing with the restaurant (They currently have an "experience" for them in January). Reservations are non-refundable -- so should I get concierge to do it, or wait by the computer and do it myself?

I asked them if they would be doing it AT 9AM but they don't know. Unfortunately, concierge cannot book it earlier than everyone else it seems.

Thanks!
I don't know about 11 Madison but given my experience with French Laundry for my 10th anniversary last year I'd say I would trust Amex to make it happen. They didn't secure my reservation on the "first day" (90 days out I think for FL?) as I expected, but by the end of the weekend they had my preferred date/time set up for me!
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