Originally Posted by
NTP9766
After 12 days, I still hadn’t received any confirmation of the bonus match (mail or email), so I chatted with Citi again. The CSR checked my account and copied/pasted the text confirming the 15k match approval, then gave me an extra 1k out of the blue for good measure.
Billing cycle finally closed and I can confirm the
15k 16k bonus match posted to my AA account.