Originally Posted by
Starwood Lurker IV
There are no substantive changes to the program that members know and love.
Rest assured, your Elite status and benefits will remain the same. The only thing that may change is the name of your Elite tier.
Just what I had thought:
So my status will continue to be wrong, stays will occasionally post (to be fair, they post more often than not). There will be no customer service worth talking of (or to) - the program we came to know.
I was hoping for substantive changes - like the program working. Guess too much to hope for