Originally Posted by
Biggie Fries
As noted somewhere up above, a couple of weeks ago I got an upgrade from PE to J, for a March flight. Like you, I wasn't notified; I noticed on-line (computer, not on App) that seats had gone missing in PE. Called in. Confirmed mileage account and credit card. Now shows on-line as us sitting in J. But no miles have left the account and nothing, not even pending, has hit the credit card. I'm wondering if this is normal; and if it is not normal, then what? TIA.
Ticketing can be slow, especially if the flight is a ways out - but if it takes more than a week then the credit card authorization is often lost, which means nothing will happen until you call in again or try to check in online (which won't be allowed since the upgrade won't have been ticketed).
If it has been more than a week, then call them again and give the credit card info again.