It is patchy, but it's nice when it happens and they are waiting at the aircraft door at LHR to take me down in the lift to the Jag. Not always alone, and often share the car with another one or two people. There are way too many BA F passengers coming and going every day to ever hope that everyone will get this treatment though I suspect. It's similarly patchy with outstation staff, but I know those I can rely on every time and their intervention can be genuinely invaluable in certain cases.