FlyerTalk Forums - View Single Post - Contrasting Experiences...Hyatt Regency DFW
Old Jan 16, 2019 | 4:28 pm
  #3  
GoSh4rks
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Originally Posted by controller1
It's good to see this. I regularly fly into DFW the evening before my connecting flight the next morning. If the morning flight is prior to 10:00 a.m., I stay at the sister property Grand Hyatt DFW and they also do this. They have top-notch customer service and I've never had a customer service issue which wasn't immediately addressed.

When that connecting flight is later in the morning, I have been staying at The Westin Dallas Fort Worth Airport but for an upcoming stay have decided to try the Marriott DFW Airport and their new M Lounge. The Westin has a good bar and good food in their restaurant but the rooms are in need of refurbishment and the guest room hallways are like a dungeon.
If you think the Westin is a dungeon, I hope you never have to stay at the Sheraton
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