Originally Posted by
Mainline777
To clarify, the rep did or did not give you the 4x points for those charges? Think this is an important datapoint on whether they'll make it right on the backend (even if it's annoying for us to get in touch with them, at least they'd be fixing it when prompted).
The rep said she'll submit a request and she'll still give me the 4x points if the request didn't get approved. However she said it's just a one time courtesy. I won't be compensated the 4x at those locations again if I use my card there and only earn 1x. At that moment I decided to go back to by BofA premium card for restaurants until Amex gets their stuff fixed. I don't have the time to keep calling over points.