Originally Posted by
Tifosi
Called TK in a last ditch effort to book an award ticket or have them extend the mileage expiry date. No luck. Their system issues continue and they are unwilling/unable to extend the expiry date. I was transferred to three separate agents to try to sort things out but no one was willing to actually deal with the issue.
Every phone agent I tried told me to fill out the feedback form. I asked last time when they told me there was an extension until 1/15 what would happen when the system still wasn't working by then, and they told me to fill out the feedback form again if it happened... so I have and we'll see what happens.