Originally Posted by cocoleolol

- Name of the hotel: Swissotel The Stamford

- What is your Le Club status? Gold

- Were you (or for multi-stayers were you generally) happy with the hotel/stay? It was okay

- Which room did you book and which upgrade did you receive?
Booked: Premier Room
Received: Premier Harbour View Room on 60th floor

- How are the rooms?
Recently renovated, thus everything is new. One design flaw was that they still use bathtub showers. Everything was furnished well.

- What was good and what was bad?
Good:
- Rooms are large considering you're in Singapore
- Newly renovated
- Views from all rooms. Strongly recommend the Harbour view
- Was given access to the Executive Lounge
- Location was fantastic

Bad:
- Too big of a hotel, thus not very much personalization to guest
- Food offering in hotel was subpar, many restaurants but not of good quality
- They wanted us to use the automated Check-In machine however, me being old fashion, I insisted on someone checking me in as this was a 5-Star hotel and I expect someone to talk to me while I check in. Not some machine
- Welcome amenity not sent, had to remind, no welcome letter.
- No complimentary parking available

- Did you get club lounge access? How was the lounge?
Yes, Lounge was renovated. Was there during the first day of Soft Opening. Lounge is huge, located on the 65th floor. Food offerings was a stark contrast to the restaurants offerings. They were of good quality, wines were cheap though. La Minga Chilean Wines if I am correct. Overall, only at the Lounge did you feel that service was personalized.

- What about welcome drinks, welcome amenities or any other special perks?
Voucher for 2, redeemed at the rooftop Skai Bar, wines up there were pretty good. I don't know why they can't do the same at the Lounge.

- Value for $ or Vouchers? Would you return?
Yes, if the rate was the same, else not worth it. Got it at $150SGD a night. Usual rate hovers around $200+SGD, which makes me want to stay at Sofitel Singapore City Centre instead. Greatest perk here is the view.