Originally Posted by
Sifaan
I had a similar experience last year and was assured by QRPC that I would earn miles and points based on the booking family (i.e. Economy Saver) even if it was O class
However, the actual awards were based on Economy Promo O class. I wrote to them on Jan 2nd and asked them to fix it and it still shows as "In process"
Thanks. I looked "ahead" for flights when the sale was not in force, and Economy Saver did quote into the correct (higher earning) fare.
So basically Economy Saver during a sale promotion is only Economy Promo... booo, despite their "assurances".... if you have in writing you "should" be able to get the higher earn, but maybe not... I can't even get them on the phone in Australia....
I decided to book the promo fares and save the $$$$ given that they're misleading or at the very least changing the fare basis during the sale time, and save myself the grief as well this time.
Thanks for your insight.