FlyerTalk Forums - View Single Post - "Extra person" charges, especially on award stays
Old Jan 15, 2019 | 11:55 am
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CIT85
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Join Date: Jun 2007
Location: JAX
Programs: UA Gold MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,820
Originally Posted by lkar
So, I'm trying to book for two adults and two children on Maui for this summer and pretty much every legacy SPG hotel is adding a $178 per night charge on points bookings as an "extra person" fee. It looks like it's mostly the legacy SPG properties that are doing it. Plus, all the HI taxes are imposed on the extra person fee. It also applies to cash bookings, it seems. The booking process is a little bit deceptive too. So, for example, in a search for the Maui Westin for 2A and 2C, the first screen shows me a rate of $358 per night, but then when you click through, the "extra person" fee of $178 plus all the taxes and the resort fees makes the total a whopping $641 per night, and you actually have to click on a drop down menu to see it broken down. For a points booking it works out to 50,000 points plus $239 per night.

I've seen charges for extra adults, but this seems like a major impact for families trying to use points for bookings or for cash bookings for that matter. It is what it is, you pay it or you don't. But I was surprised that in doing some searches here on FT it doesn't seem to get discussed very much. Maybe I missed a thread, but all I could find was a thread talking about a similar issue at some Canadian hotels.
It's impossible to search on FT for this subject.

This subject was discussed in a couple of threads with various responses. I think one thread was on Marriott properties in Hawaii. Abother thread was on 3rd person fees. The current website imposes 3rd person charge to award bookings in Hawaii, as you've found out. The advice is to book for 2 adults and then check in with the 2 children in tow. I did just that before Christmas at The Westin Hapuna Beach Resort on the Big Island. Pre-arrival email asked for other guests names, and then my reservation was changed to reflect 3 persons. FD agent did not make any comment when I checked in..

Plat members will get free breakfast for 2.
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