Originally Posted by
bpauker
I would love to know who they use for data enrichment because I bet they could do better.
As you are aware, they are not supposed to ask. They may add it to your profile if you tell someone voluntary. They could also Google you or check your Twitter/LinkedIn/Facebook account.
In my case, the field remained blank until I checked in at one of the upper-tier subchains (one that lets you sit down to check-in). Shortly after settling in my room in I got a few "Your profile details have changed" emails from SPG. I checked my profile but didn't notice any changes. On my next check-in at another hotel, the field was filled in, and based on what was there I knew they got it from Google. I didn't tell them at check-in although they were definitely trying to get that information without directly asking for it.