FlyerTalk Forums - View Single Post - Can’t manage booking while logged in as a registered user
Thread: Can’t manage booking while logged in as a registered user
View Single Post
Old Jan 15, 2019 | 2:17 am
  #11  
Cambo
10 Countries Visited
20 Countries Visited
30 Countries Visited
5 Years on Site
 
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,366
Originally Posted by hbtr
Hi folks,

thanks for for all of the feedback. I confirmed that my middle name was in both my profile and by itinerary. What finally worked was adding my travel doc info to my profile, then Manage Booking was able to find it.
Looks to me, the moment a PP number is entered, CX software considers this as a 100% identity match.
Cambo is offline  
Reply