Originally Posted by darthbimmer

Last week I applied for a Citi AA card. The app went pending. "We'll be in touch soon." Today I got a phone call from a person who identified himself as a CitiBank employee and right off the bat asked me to state my birth date. Mindful that this call could be a request for more information about my app-- or could be phishing (fraud)-- I stated that I'd need more detail regarding the purpose of the call before answering. The rep refused to state anything beyond "Recent inquiry on your account" until I divulged PII. I told him I feared this call was fraud and hung up.

Question: Does Citi make a practice of calling to review apps? I tried the link for "Check status" online, and it provided no new info. Though, curiously, it did state they'd follow up with me "via mail or email", not phone.